Seamlessly Connecting Every Aspect of Your Business
fusion
All-in-One Platform for Dealers, Customers, Sales, Service, Warehouse, Inventory and Employee Management.
Dealer Management
With our Dealer Management solution, dealers can efficiently manage their employees, track sales and service requests, monitor inventory levels in real-time, and control daily call expenses — all from one centralized platform. This integrated solution simplifies daily operations, enhances accountability, and improves communication, enabling dealers to optimize performance and drive greater profitability.
Dealers are able to view the performance of their service team, track sales calls, and monitor daily expenses in real-time, even while their sales or service teams are on field visits. This ensures complete visibility and control, no matter where the team is working.
Customer Management
Within fusion, our Customer Relationship Management module is a true standout, offering a full-cycle solution for managing every aspect of your relationship with customers. From handling service requests to managing new parts or model purchases, fusion streamlines the entire process. On the customer side, they can easily track all their requests in real-time, locate nearby authorized dealers, and stay updated on their service status. Additionally, customers have the ability to buy, sell, or rent their assets, providing a seamless and interactive experience throughout their entire journey.
Elevate your mobile experience now!
The Integrated Platform for Managing Dealers, Customers, Employees, and Warehouses – Unifying Your Business for Seamless Collaboration and Effortless Operations.
Sales & Service Management
Sales and Service Management module covers the complete cycle — from prospecting and lead generation to converting leads into loyal customers. We manage every phase of the customer journey, tracking the source of each customer and providing detailed competitor analysis to help you stay ahead of the market.
When customers raise concerns or request services, our Service Management solution ensures that every step of the process is tracked and visible. Both the customer and management can monitor the progress of each service request in real-time, ensuring full transparency and accountability. This seamless process enhances customer satisfaction and improves operational efficiency.
Warehouse Management
With fusion, you gain full control over your warehouse and inventory management, ensuring seamless tracking and real-time visibility of assets. You can monitor which models or parts are purchased by specific customers, track service-related part replacements, and stay on top of warranty expirations, along with a range of other sub-services.
Our platform also empowers Associated Dealers, allowing them to raise requests for new parts or models at any time. A dedicated dashboard displays all ongoing activities and requests, ensuring that everything is tracked efficiently and in real-time.